Same ten minutes. One of you is now resolving tickets.
Inflection is the one platform that resolves a customer's problem inside the app you already built — generating the exact interface for what they asked for, and performing the action right there. Not a help article. Not an API integration.
Every other agent starts with an integration project: map the API, expose the endpoints, sync the data, wait on an engineer who has other work. Inflection starts with a URL. It opens your product the way a customer does, works out how it is built, and learns what can be done in it.
No SDK to adopt, no API to map, no endpoints to expose, no data to move. If a customer can reach the screen, so can Inflection.
It finds your screens, your login wall, and the real controls on every page — then proposes the flows it believes it can already resolve.
You confirm which flows it may run and what it must never touch on its own. From there it is working live tickets.
Every AI in support has learned to talk. None of them has learned to do. So the hard tickets — the ones that cost money — still land on a person.
The bot deflects the question and escalates refunds, cancellations and account changes to a human. You pay for the bot and keep the team. The loop never closes.
Inflection operates the product itself: it finds the control, fills it in, and completes the action behind a confirm gate — inside your real app, in seconds.
Watch a great support agent and you'll notice they barely talk. They pull up the order, change the address, issue the refund. The words are incidental. The action is the job.
Point Inflection at your product and it learns to operate what you already shipped — the way a new hire would, if they never slept and never guessed.
Reads your live app — routes, auth walls, and the real controls on every screen. No SDK to adopt, no backend to wire.
Generates the exact control for the customer's intent, pre-filled from live state, inline in the conversation.
Clicks and types through the real interface behind a confirm gate, grounded in the page — not brittle pixels.
Pixel-based agents look at a picture of your app and guess. Inflection resolves the real element — through your test ids and the accessibility tree, with the trained path as a fallback. Every action has a name, which is what makes it auditable.
Issue refunds, cancel orders, stop subscriptions — completed in your app, behind a confirm gate.
Shipping addresses, payment methods, plan changes, account details. The edits that used to need a human.
Where's my order, why was I charged, what's included. Answered from live state — not a stale help doc.
When it shouldn't act, it hands off — with the full history and everything it already tried.
Every action is gated and the customer confirms before anything runs. You declare what Inflection may never do on its own. Card numbers are refused at the source. Every action is logged with the exact control it touched.
Drop Inflection into your product, point it at a URL, and it proposes the flows it can already resolve.
of common support issues will be resolved autonomously by 2029. — Gartner, 2025
AI customer service by 2033, up from $13B in 2024.
Deflection is not resolution. Buyers have stopped paying for the difference.
For teams drowning in tickets a bot can't actually fix. We onboard a handful of design partners at a time.